COVID-19: FAQs

As Full Sail continues to closely monitor this evolving global public health situation, we remain committed to keeping our community informed regarding our university’s plans and the CDC’s recommendations as events develop.

Below list a list of some frequently asked questions regarding COVID-19, how it might affect the Full Sail community, and resources for additional information.

Q. WHAT IS COVID-19?
COVID-19, also known as Coronavirus, is a new respiratory virus. Learn about COVID-19 at the Centers for Disease Control and Prevention (CDC) website.

Q. WHAT ARE THE SYMPTOMS AND COMPLICATIONS THAT COVID-19 CAN CAUSE?
Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough and difficulty breathing. Read about COVID-19 symptoms.

Q. HOW DOES THE VIRUS SPREAD?
Coronavirus is thought to spread mainly from person to person between people who are in close contact (within about 6 feet). The virus spreads via respiratory droplets produced when an infected person coughs or sneezes and their droplets either land in the mouths or noses of nearby people or are inhaled into their lungs. It may be possible that a person can get COVID-19 by touching a surface that has the virus on it and touching their mouth or eyes before washing their hands, but this is not thought to be the main way the virus spreads. For more information, visit the CDC page on How COVID-19 Spreads.

Q. HAS ANYONE AT THE UNIVERSITY BEEN INFECTED?
No case of COVID-19 has been reported at Full Sail University. Should a case be positively identified, appropriate communications as guided by the Department of Health will take place. For additional information regarding locations impacted by COVID-19 visit the CDC’s global map and the Florida Department of Health’s website.

Q. HOW CAN I HELP PROTECT MYSELF?
According to the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) the best preventative steps for any communicable disease include simple but important measures to practice as part of your daily routine, including:

  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Get adequate sleep and eat well-balanced meals to ensure a healthy immune system.
  • Additional information is available from the CDC.

Q. WHAT IF I HAD CLOSE CONTACT WITH SOMEONE, I BELIEVE TO HAVE CORONAVIRUS (COVID-19)?

  • Take your temperature twice a day and remain alert for fever, coughs, or difficulty breathing.

If you develop a fever, cough, or have difficulty breathing:

  • Students, Faculty and Staff: Contact your primary care physician.
  • We request that you self-isolate pending further instructions from medical professionals. If employees have questions about leave, they can contact their immediate supervisor and the HR Department.
  • Additional information and guidance can be found by visiting the CDC page, Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential COVID-19 Exposure in Travel-associated or Community Settings.

If you are a student who self-isolates:

Contact your instructors via email or telephone to discuss appropriate class adjustments or accommodations.

If you are an instructor with a student who self-isolates and who asks for class adjustments:

We ask that you consider appropriate adjustment or accommodation.

Examples include:

  • Allowing students access to recorded and online resources.
  • Granting some flexibility with course attendance policies.
  • Helping secure a copy of course notes.
  • Modifying deadlines for assignments or exams that normally take place during the course meeting time.

Faculty members who have questions about how to make appropriate adjustments/accommodations please contact your immediate supervisor or the Faculty Affairs Department.

Q. I PLAN TO TRAVEL OUTSIDE THE U.S. WHAT SHOULD I DO?
Travel abroad carries potential risks. Be aware that even a country not currently experiencing an outbreak could suddenly be declared a high-risk area, posing risks of exposure, difficulty with travel, or immigration barriers upon return to the U.S. The CDC maintains a travel information website. The University strongly recommends not traveling to locations with CDC or State Department Level 3 alerts or higher.

  • Visit your primary care physician in advance for current travel health and vaccination recommendations.
  • Enroll in the State Department’s Smart Traveler Enrollment Program, or STEP, to receive current embassy alerts and messages for your destinations.

Q. WHAT WILL THE UNIVERSITY DO IF THERE IS A POSSIBLE CASE IDENTIFIED AMONG STUDENTS, FACULTY, AND STAFF?
Should a case be positively identified and confirmed, appropriate communications as guided by the Florida Department of Health will occur and CDC protocols will be followed. Protocols are in place for cleaning campus facilities, classrooms, labs and workspaces of affected students, faculty and staff. Administrators will work to make accommodations for extended student/staff absences.

Q. HOW IS THE UNIVERSITY KEEPING STUDENTS, PARENTS, FACULTY, AND STAFF INFORMED?
Full Sail University is communicating with our community through the following channels:

To stay up to date with immediate campus messaging we encourage all Students, Staff and Faculty to enroll in the Emergency Notification System (ENS). To enroll visit: https://one.fullsail.edu/support/knowledge_base_articles/administrative/782

Q. IS THE UNIVERSITY PROVIDING MASKS?
The CDC is not recommending the wearing of masks at this time.

Q. WILL ADDITIONAL CLEANING MATERIALS AND HAND SANITIZER BE PROVIDED FOR ON CAMPUS USE?
The University will be providing additional hand sanitizer and disinfectant wipes in areas across campus for student, staff and visitor use.

Q. I AM NOT FEELING WELL AND NEED TO MISS CLASS/WORK. WHAT SHOULD I DO?
Students and Staff who are ill should not attend class/work. They should contact their instructor/supervisor via email or telephone to discuss appropriate adjustments. Instructors are encouraged to make appropriate adjustments based on their courses. Examples may include granting some flexibility with course attendance policies, help secure a copy of course notes, and modifying deadlines for assignments or exams that normally take place during class time. Faculty members who have questions about how to do this should contact their immediate supervisor, or the Faculty Affairs Department.

Q. WHERE DO I GO FOR MORE INFORMATION?

  • Contact your medical provider for personal health questions.
  • Students with academic policy-related inquiries: Contact your Student Advisor and Instructors.
  • Non-medical support resources: Students contact: Office of Student Advising. Faculty/Employee Assistance: Contact HR, Staff and Cultural Development and/or your immediate supervisor.
  • Public information related to the virus: Centers for Disease Control and Prevention; Florida Department of Health.