Browse these sections to get answers to questions you may have about Full Sail's guidelines on returning to campus safely. If you have additional questions, email [email protected].
Health and Safety
Are face masks required on campus?
How do I get personal protective equipment (PPE) if I don’t have it or forget to bring it?
Face masks are available at designated lobbies. Hand sanitizer is also available at building front desks and throughout campus.
What should I do if I see someone on campus who is not wearing a mask?
A GPS system and Code of Conduct related to COVID-19 health and safety guidelines is posted for all community members to follow. If you feel uncomfortable, please let your instructor know or contact a Student Support team member.
What if I am high risk or live with someone who is high risk for infection, or just don’t feel comfortable returning to campus?
If you are at high risk for infection, live with someone who is high risk, or may need some flexibility due to childcare or child school-related issues, please contact Student Support at [email protected] at least one week prior to the beginning of your next class. We will continue to work with students who need flexible accommodations.
What sanitization protocols will be in place?
Sanitization procedures are in place for all campus spaces as well as for campus equipment and technology. Sanitization stations are also available throughout the campus and additional health and safety signage is posted to guide you.
What measures are being taken to facilitate social distancing?
Three-foot parameter signage is in place throughout campus as well socially distanced lab seating arrangements. Lab seating and spacing protocols are in place to support social distancing, and additional health and safety signage is posted to guide the community.
What if there is a COVID-19 outbreak?
We are fully prepared to return to a remote work and blended learning environment if needed. If at any point students feel anxious about their health and safety on campus, we encourage them to contact Student Support at [email protected] to discuss any needed accommodations or move to online learning.
What if a student thinks they might have been exposed to COVID-19?
Students who think they may have been exposed to COVID-19 should refrain from coming to campus for classes, contact their instructors to arrange for remote work as necessary, and contact student support for further instructions.
Classes and Advising
How is Full Sail currently conducting lectures and labs?
Currently, alllectures and labs are offered on campus only, and students will be required to attend lectures and labs in person. However, students may request accommodations at least one week prior to the start of classes by contacting Student Support at [email protected].
How can I work with my Advisor?
You can schedule an online meeting with your Academic Advisor at any time to discuss concerns regarding your courses. Contact [email protected] to schedule an appointment.
How are campus spaces, equipment, and technology sanitized?
The Full Sail Housekeeping team will adhere to CDC guidelines related to cleaning and disinfecting the campus and its facilities as a whole. Having all Full Sail students and employees adhere to the prescribed restroom, studio, lab, classroom, and workspace rules and guidelines will provide heightened efforts and demonstrate respect for their fellow University community members and classmates.
What are Full Sail’s current protocols with respect to safety and social distancing?
Three-foot distancing parameters are in place throughout campus. Many of our lab and classroom layouts and capacities are modified to allow for social distancing. Additional health and safety signage is posted to guide foot traffic.
Can I tour the campus?
We are currently offering limited capacity, mixed-household tours limited to 20 guests or fewer five days a week, as well as our regularly scheduled virtual BTS experiences. Visit fullsail.edu to learn more about visiting the campus.
I’m scheduled to graduate in the upcoming months, will my graduation be held on campus?
Full Sail will resume graduations for upcoming classes as of September 2021. We are working on a plan to recognize students who graduated from March 2020 to August 2021 and will be in touch with those individuals to let them know about their options.
How will my Financial Aid be impacted?
Your Financial Aid will continue to be awarded based on your enrollment status and FAFSA eligibility.
How will I be impacted if I am a work study?
Contact the Federal Work Study Team at [email protected] to discuss your work study position.
How can I meet with my Financial Aid Advisor?
Financial Aid Advisors are available for in-person appointments. You can reach your advisor to schedule an appointment by reaching out via these methods:
Additionally, you can visit Full Sail One and submit a ticket for assistance.
Administration and Other Departments
Are other departments returning to campus to resume face-to-face meetings?
Many departments are now offering face-to-face services. Please visit Full Sail One for up-to-date information about each team’s availability via their department pages, and communicate with the relevant team (Financial Aid, Admissions, Enrollment, Academic Advising, Student Loan Management, Career Development, etc.) to identify the proper procedure to schedule an appointment with them.
Full Sail University will continue to communicate with our community through the following channels:
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