Browse these sections to get answers to questions you may have about Full Sail's guidelines on returning to campus safely. If you have additional questions, email [email protected].
Health and Safety
Are face masks required on campus?
How do I get personal protective equipment (PPE) if I don’t have it or forget to bring it?
Face masks are available at designated lobbies. Hand sanitizer is also available at building front desks and throughout campus.
What should I do if I see someone on campus who is not wearing a mask?
A GPS system and Code of Conduct related to COVID-19 health and safety guidelines is posted for all community members to follow. If you feel uncomfortable, please let your instructor know or contact a Student Support team member.
What if I am high risk or live with someone who is high risk for infection, or just don’t feel comfortable returning to campus?
If you are at high risk for infection, live with someone who is high risk, or may need some flexibility due to childcare or child school-related issues, you may attend your class at its scheduled time via Zoom and continue completing your coursework on the Full Sail Online platform. At this time, Full Sail University will continue to extend online learning options for all campus students.
What sanitization protocols will be in place?
Sanitization procedures are in place for all campus spaces as well as for campus equipment and technology. Sanitization stations are also available throughout the campus and additional health and safety signage is posted to guide you.
What measures are being taken to facilitate social distancing?
Three-foot parameter signage is in place throughout campus as well as socially distanced lab seating arrangements. Lab seating and spacing protocols are in place to support social distancing, and additional health and safety signage is posted to guide the community
What if there is a COVID-19 outbreak?
We are fully prepared to return to a remote work and blended learning environment if needed. If at any point students feel anxious about their health and safety on campus, we encourage them to attend online lectures and labs. Contact Student Support at [email protected] to discuss moving to the online platform with the Student Support team.
What if a student thinks they might have been exposed COVID-19?
Students are required to report any COVID-19 symptoms through their daily attestation form that can be found under their Todos in Full Sail One, so we can support them and provide COVID-19 guidance, exposure instructions, and referrals to Full Sail’s on-campus testing site.
Aventus Health Testing Site
Who is eligible to be tested?
Students and employees who are actively experiencing symptoms of COVID-19, have failed the symptom monitoring attestation, or who fail a temperature check on campus are eligible to receive a referral from Full Sail University for the test.
Are friends and family of Full Sail students and employees eligible to receive a test?
The Aventus Health Testing Site at Full Sail University is only open to Full Sail students and employees through our referral service.
I’ve qualified for a test referral. What are my next steps?
If a student is eligible for a referral, they will receive an email from Student Development with a referral form containing further instructions.
Will I receive a specific appointment time with my referral?
After receiving a referral, students will register through the Aventus Health system. The Aventus Health nurse will confirm a date and time with the student.
What are the hours of operation for the testing site?
The site is open from 9 AM - 4 PM ET.
Where is the testing site located?
The testing site is located in the parking lot of building 2 in front of suite 102A. You can download the map here.
Where do I go when I arrive at the testing site?
You will remain in your car in one of the designated parking spots at the testing site.
What if I arrive on campus using alternate transportation and don’t have a vehicle? (bicycle, skateboard, walking, etc.)
If you are attending your appointment on a bicycle, skateboard, walking, etc., you will stand in the designated sidewalk spots at the testing site.
Are walk-ins accepted?
This testing site will be based on Full Sail’s referral service only and will NOT be accepting any walk-up appointments.
Will this site be offering COVID-19 vaccinations?
At this time, the Aventus Health Testing Site will only be performing COVID-19 tests via referral. You can find more information about many sites providing COVID-19 vaccines at floridahealthcovid19.gov/vaccines/vaccine-locator
Who can I contact with questions?
Please reach out to Student Support with any questions at [email protected] or 855.374.3572.
Classes and Advising
How is Full Sail currently conducting lectures and labs?
For the June and July terms, all labs will be available in an on-campus format. Depending on classroom capacities, courses that feature labs will also have the potential to host on-campus lectures. In addition, courses that do not feature a lab component will host at least two campus lectures per week. During these months, students will have the following attendance options:
Beginning in August, Full Sail will be begin offering all lectures and labs on campus, and students will be required to attend their scheduled lectures and labs either on campus or online during their scheduled time.
Beginning in September, all lectures and labs will be offered on campus only, and students will be required to attend lectures and labs in person.
How can I work with my Advisor?
You can schedule an online meeting with your Academic Advisor at any time to discuss concerns regarding your courses. Contact [email protected] to schedule an appointment.
How are campus spaces, equipment, and technology sanitized?
The Full Sail Housekeeping team will adhere to CDC guidelines related to cleaning and disinfecting the campus and its facilities as a whole. Having all Full Sail students and employees adhere to the prescribed restroom, studio, lab, classroom, and workspace rules and guidelines will provide heightened efforts and demonstrate respect for their fellow University community members and classmates.
What are Full Sail’s current protocols with respect to safety and social distancing?
Three-foot distancing parameters are in place throughout campus. Many of our lab and classroom layouts and capacities are modified to allow for social distancing. Additional health and safety signage is posted to guide foot traffic.
Can I tour the campus?
We are offering single-family, private tours of campus, five days a week, as well as our regularly scheduled virtual BTS experiences. Visit fullsail.edu to learn more about visiting the campus.
I’m scheduled to graduate in the upcoming months, will my graduation be held on campus?
Full Sail will resume graduations for upcoming classes as of September 2021. We are working on a plan to recognize students who graduated from March 2021 to August 2021 and will be in touch with those individuals to let them know about their options.
How will my Financial Aid be impacted?
Your Financial Aid will continue to be awarded based on your enrollment status and FAFSA eligibility.
How will I be impacted if I am a work study?
Contact the Federal Work Study Team at [email protected] to discuss your work study position.
How can I meet with my Financial Aid Advisor?
You can reach your advisor by phone or email using the listing below:
Additionally, you can visit Full Sail One and submit a ticket for assistance.
Administration and Other Departments
Are other departments returning to campus to resume face-to-face meetings?
Many departments will be offering face-to-face services beginning in August. Please communicate with the relevant team (Financial Aid, Admissions, Enrollment, Academic Advising, Student Loan Management, Career Development, etc.) and they will be able to let you know the proper procedure to schedule an appointment with them.
Full Sail University will continue to communicate with our community through the following channels:
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